Privacy Policy

1. Who we are (Data Fiduciary)

Inscribe Architects (“we”, “us”, “our”) is an architecture, interior design and turnkey execution studio established in 2001, operating from Ludhiana, Punjab, India.

For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable laws of India, we act as a Data Fiduciary when we determine how personal data collected through this website and our client communications is processed.

Registered / correspondence address: Prakash Colony, Barewal Road, Ludhiana, Punjab 141001, India. Principal contact: Shelly Kakkar, Founder & Principal Architect.

2. Scope and governing law

This Privacy Policy applies to personal data we collect when you visit our website, contact us, request information, engage our professional services, or interact with us on social media linked from this site.

This Policy is governed by the laws of India, including the DPDP Act, the Information Technology Act, 2000, and rules made thereunder, as applicable in the State of Punjab. Nothing in this Policy limits rights you may have under mandatory Indian law.

Our website is intended primarily for users in India. If you access the site from outside India, your data may be processed in India in accordance with this Policy.

3. Personal data we collect

We collect only such personal data as is reasonably necessary for the purposes set out below. Categories may include:

• Identity and contact details: name, telephone number, email address, postal address, city (e.g. Ludhiana, Chandigarh, or other project location).
• Enquiry and project information: brief, site location, budget range, timelines, photographs or documents you voluntarily share about a property or project.
• Communication records: messages, calls, meeting notes, and correspondence related to consultations or engagements.
• Technical data: IP address, browser type, device information, and approximate usage data collected through server logs or essential site functions (see our Cookie Policy).
• Marketing preferences: where you follow us on Instagram or opt in to updates, subject to platform terms and your choices.

4. Purposes and legal bases

We process personal data for the following purposes, relying on consent, performance of a contract, compliance with law, or legitimate uses permitted under the DPDP Act, as applicable:

• Responding to enquiries and scheduling consultations.
• Preparing proposals, fee quotes, designs, drawings, and professional services you request.
• Managing projects, site visits, contractor coordination, and turnkey execution where engaged.
• Maintaining records required for taxation, accounting, professional conduct, or regulatory compliance in India.
• Improving website security and functionality.
• Sending updates about our studio where you have given consent or where permitted by law.

5. Sharing and disclosure

We do not sell personal data. We may share data with:

• Consultants, engineers, contractors, and suppliers involved in your project, only to the extent needed for delivery and under appropriate confidentiality expectations.
• IT and hosting providers who process data on our behalf (e.g. website hosting), under contractual safeguards where practicable.
• Professional advisers (advocates, accountants) when required.
• Government authorities, courts, or law-enforcement in Ludhiana, Punjab, or elsewhere in India when required by applicable law, court order, or lawful request.

6. Retention

We retain personal data only for as long as necessary for the purposes above, including statutory limitation periods under Indian law.

Project and client records may be retained for periods consistent with professional practice, tax laws (e.g. under the Income-tax Act, 1961), and dispute resolution needs, typically for several years after project completion unless a longer period is required by law.

Enquiry data that does not lead to engagement may be deleted or anonymised within a reasonable period.

7. Security

We implement reasonable technical and organisational measures appropriate to the nature of our practice, including access controls and secure handling of project files. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

8. Your rights (Data Principal)

Under the DPDP Act and applicable rules, you may have the right to access, correction, erasure, grievance redressal, and nomination of another individual to exercise rights in the event of death or incapacity, subject to conditions in the Act.

To exercise rights or raise a concern, contact us using the details below. We will respond within timelines prescribed under applicable law or, where no specific timeline applies, within a reasonable period not exceeding thirty (30) days in ordinary cases.

If you are not satisfied with our response, you may have the right to approach the Data Protection Board of India as provided under the DPDP Act.

9. Children

Our services and website are not directed at children under eighteen (18). We do not knowingly collect personal data from children without appropriate parental or guardian consent as required by law.

10. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after changes constitutes notice of the updated Policy where permitted by law.

11. Contact and Grievance Officer

For privacy-related requests, questions, or grievances:

• Inscribe Architects — Privacy / Grievance
• Prakash Colony, Barewal Road, Ludhiana, Punjab 141001, India
• Telephone: +91 98142 24971 (Mon–Sat, 10:00–18:00 IST)
• Instagram: @inscribearchitects (for initial contact; formal requests may be followed up in writing)